Hey there,
I know there are many unhappy citycell zoom users and mostly the new annoyed users who have just bought the citycell zoom ultra package. I myself faced the citycell ultra pain few days back when i had decided to buy it as a backup since my other backup, GP net's performance was on the decline.
Anyway, after buying the citycell ultra package the first dillema i faced was how to activate the zoom since the zoom point guy forgot to inform me. So i had decided to google it and surprisingly i could not find any information regarding the citycell zoom service. the Citycell's site itself was the biggest disappointment of all. There was a Frequently Asked Question (FAQ) section which had absolutely no important information posted.
After about half an hour of searching i called a support number at around 12.45am and thankfully a customer manager was able to help me out. Just posting the number in case someone out there needs it - +8801199121121.
Here is the info i actually meant to post in this blog (its for Zoom Prepaid by the way):
To activate Zoom (not the ultra):
- Type ZOOM and send the text to 9666 (Spells Zoom on keypad)
- To deactivate it (ZOOM) type ZOOM OFF and send it to 9666
To activate Zoom Ultra just type in the service or the package
For example i am using the ULTRA 2 which is 1.5 GB for 920 BDT (including VAT) at 300 kbps (37 KBps), i had to send a text to 9666 with ULTRA2 as the content of the message.
After you have activated the Zoom Ultra and connected to internet, you will notice the citycell cuts the balance without any notification. Its kinda unnerving. Anyway, thats all for today. If you have any other question just dial the help line (mentioned somewhere above).
Signing off for the day,
Adios
Lerauxe
P.S. So far, the citycell Zoom Ultra Net Service has been really satisfactory, worth the investment. Best of luck.
No comments:
Post a Comment